Would you trust a stranger with your bank PIN? It’s a question Nadia Mattiazzo is forced to ask herself daily…
Key points:
- Commonwealth Bank facing lawsuit alleging discrimination over touchscreen EFTPOS machines
- Blind and vision-impaired people say terminals are virtually impossible for them to use because they don’t have tactile keypad
- Lawsuit follows 18 months of unsuccessful negotiations with the bank
- Ms Mattiazzo is blind and relies on her guide dog, Olympia, to navigate through parts of everyday life.