Australia’s former disability discrimination commissioner Graeme Innes has settled a dispute with Adelaide Airport over a ‘humiliating and distressing’ experience with security screening.
Mr Innes, who is blind, lodged a complaint with the Human Rights Commission after travelling through Adelaide Airport with his assistance dog in May 2022.
Public Interest Advocacy Centre lawyer Mitchell Skipsey represented Graeme Innes and said Australia needed better air travel standards for people with disability.
‘Rather than the burden being on individual people with disabilities to make complaints … it really needs a systemic approach from government,’ he said.
Graeme’s case was also featured in an ABC News video.